Your privacy is important to us. This privacy policy explains how Springvale Trampoline Centre collects, uses, discloses, and protects information when you use our site and services. By using our online platform, you agree to the collection and use of information in accordance with this policy.
We collect information to provide and improve our services to you.
Information You Provide To Us: This may include personal details such as your name, address, phone number, email address, date of birth, and payment information when you book sessions, purchase packages, register for classes, or sign up for newsletters. It may also include health information relevant to participation in activities, or details provided when contacting us.
Information We Collect Automatically: When you access our site, we may automatically collect certain information, including your IP address, browser type, operating system, referring URLs, pages viewed, and dates/times of visits. We may also collect information about your activity on our site, such as session times and booking details. This information is typically collected using cookies and similar tracking technologies.
We use the information we collect for various purposes, including:
To provide, operate, and maintain our services.
To process your bookings, registrations, and payments.
To communicate with you, including sending confirmations, updates, and responses to your inquiries.
To send you marketing and promotional materials, where you have agreed to receive them.
To personalize your experience on our site.
To understand how you use our services and improve them.
To detect, prevent, and address technical issues.
To comply with legal obligations.
We may share your information in certain situations:
With third-party service providers who perform services on our behalf, such as payment processing, website hosting, data analysis, and marketing assistance. These third parties have access to your information only to perform these tasks and are obligated not to disclose or use it for any other purpose.
If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
In connection with a business transition, such as a merger or acquisition.
With your consent.
We do not sell your personal information.
Your information is stored on secure servers. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Our site uses cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Depending on your location and applicable laws, you may have rights regarding your personal data. These may include the right to access the personal data we hold about you, the right to request correction of inaccurate data, the right to request deletion of your data, the right to object to the processing of your data, and the right to request restriction of processing. To exercise these rights, please contact us using the details provided below. We will respond to your request in accordance with applicable laws.
Our services are intended for a general audience. While we offer services for children, we do not knowingly collect personal information directly from children under the age of 16 without parental consent. If we learn that we have collected personal information from a child under 16 without verifiable parental consent, we will take steps to remove that information from our servers.
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. We encourage you to review this privacy policy periodically for any changes.
If you have any questions about this privacy policy, please contact us:
Springvale Trampoline Centre
165 Hallam South Road,
Hallam, Victoria,
3803, Australia